01
Receive an incident alert
A CISO, SOC manager, or MSP user receives a mobile notification about a critical event and opens the MDR view associated with their account.
Mobile workflow result: A mobile notification linked to an incident
← MSP solutions
Xcitium offering
Mobile SOC
Mobile visibility into security operations. The Mobile SOC app lets leaders and analysts review incident and alert information away from their desks.
Discuss your requirements ↗Mobile SOC groups incidents by severity. The mobile overview helps analysts choose cases requiring attention.
Mobile SOC · MDR incident access
Review an alert on mobile and route a response action
The Mobile SOC app gives users with an existing Xcitium MDR license mobile incident alerts, dashboards, and triage actions.
02
Review the context
The user checks endpoint, incident, and KPI dashboards, logs, and threat intelligence to understand the event.
Mobile workflow result: Incident context and visible activity
03
Choose a triage action
The app offers one-tap incident approval, escalation, or resolution; the choice should follow the user’s role and permissions.
Mobile workflow result: Selected triage and response action
04
Keep oversight
A leader can view reports from a phone, follow response actions, and check operational indicators.
Mobile workflow result: Mobile incident and report follow-up
SSO accountExisting MDR license
Mobile access●
Critical alertIncident detail
Incident detailLogs and intelligence
Available actionsApproveEscalateResolve
Reports and oversightMDR dashboard
Mobile workflow result
An MDR user can move from alert to incident context and an authorized response choice through mobile access.
Capabilities
Capabilities with a specific purpose
Scope
The Mobile SOC app gives security leaders and analysts access to incident and alert information away from a desk.
Workflow
A user reviews incident information and available SOC actions in the app according to account role and permissions.
Output and handoff
Mobile access supports timely SOC review; full investigation and recordkeeping remain in the configured SOC workflow.
Responsibility boundary
Use the app for alerts, context and initial triage; use the configured SOC workflow for deeper investigation and incident records.
Compare approaches
Service role and adjacent approach
| Consideration | Mobile SOC | Managed SIEM console |
|---|---|---|
| Primary focus | MDR alerts and incident visibility away from a desk. | Central log analytics and alert management. |
| Workflow | Open an alert, assess context and choose an authorized action. | Ingest logs, investigate alerts and open tickets. |
| Output and handoff | Initial triage and context for continued SOC investigation. | Full analyst notes, search and reporting workflow. |
Before you start
Validate mobile access and permissions
Validate supported devices, app distribution, MFA/SSO, push privacy, role-based visibility and revocation for a lost device.
- 01
Which alert and incident fields appear in the mobile app?
- 02
Which response actions are enabled by role and tenant?
- 03
How is mobile access secured and revoked?
Evidence for your evaluation
In practice
Incident review away from the desk
A SOC manager receives an after-hours alert away from a desk and needs incident context, dashboard visibility and a way to triage. Mobile SOC provides mobile access to MDR information and operations subject to account configuration.
What your team gains
- 01
Mobile incident and alert visibility
- 02
Role-based triage and escalation access
- 03
Executive view of dashboards and KPIs
Before you decide
Questions, answered
Who benefits from Mobile SOC?
Security leaders and analysts with an existing Xcitium MDR license can review incidents and alerts away from a desk. Xcitium hosts the app; no additional servers or agents are required for the app itself.
What information can a mobile user view?
Review alerts, incident context, dashboards, logs and KPIs. Mobile access uses SSO and encryption; available actions follow account permissions.
How should mobile review connect to deeper investigation?
Open the alert, review context and choose an authorized triage action. Continue investigation and recordkeeping in the configured SOC workflow.
Next step
Discuss your requirements
Tell us about your environment and priorities to discuss the right solution, pilot scope and rollout in Azerbaijan.