Key takeaway
For a small security team, compare capabilities alongside add-on charges, provider support and how outcomes are measured.
Environment
The Alliance for Audited Media supports transparency and collaboration among North American print and digital media companies. It managed about 150 endpoints.
Challenge
VP of IT Alan Dattel described the incumbent’s separate charges for needed capabilities and slow support for a smaller organization. The association wanted EDR and XDR alongside log ingestion and analysis.
Approach
The MSP partner recommended three products; the team evaluated two and chose Xcitium. Evaluation included tailored demonstrations; the selected solution combined EDR/XDR, log ingestion, ZeroDwell, SIEM and IT management.
Outcome
Director of IT Jim Flynn reported a 30% improvement in the CIS score. He said log ingestion enabled a working procedure similar to a network operations centre (NOC).