Key takeaway
The district combined endpoint protection, remote support and central administration. Its account reports greater computer availability for learning because devices no longer had to be taken off the network for malware cleanup.
Environment
Students used desktops, laptops and mobile devices to access coursework and email. The district’s IT staff had to protect these learning devices and support them day to day.
Challenge
Rogue attachments and infected sites exposed each device to risk. The district wanted to prevent unknown threats from spreading and reduce staff workload beyond traditional detection.
Approach
The district selected Xcitium Advanced, which included remote screen sharing, computer and server monitoring, inventory reporting and rollout support.
Outcome
The IT director said ZeroDwell containment provided peace of mind. The customer account reports that Xcitium Advanced removed malware missed by the previous antivirus. More computers became available to students because IT staff no longer needed to take them off the network for decontamination. The account also links greater device availability to improved productivity for faculty and support staff.