Key takeaway
After an incident at a distributor with branches, evaluate central device visibility alongside day-to-day management.
Environment
Gem State Paper & Supply distributed janitorial and paper products to customers in the US Northwest. More than 75 employees worked mainly at headquarters and across three branches.
Challenge
Before adopting Xcitium, the company experienced an encryption incident. VP of Information Technology Rob Hufstetler began looking for endpoint detection and response (EDR).
Approach
The company adopted Xcitium Advanced to meet Hufstetler’s requirements. The portal provided a central view of devices and cybersecurity status.
Outcome
VP of Information Technology Rob Hufstetler said central visibility simplified operations and gave him reassurance about the organization’s protection with Xcitium.