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Customer story · Manufacturing

Steel manufacturer sought to protect field teams and business records

A manufacturer with field staff sought simpler device management and protection for project and business records.

Engineer workstation at a steel fabrication facility — illustration

Key takeaway

In a manufacturing environment where field staff access project and business records, plan device policy, central visibility and the IT team’s daily workload together.

Environment

The US company had operated in fuel-tank and petroleum-equipment manufacturing for more than 50 years. It had over 50 employees, including field staff.

Challenge

The network gave employees access to permits, installation records, diagrams and blueprints; internal systems held orders, payment, payroll and intellectual-property data. The small IT team said its prior antivirus was difficult to manage and update.

Approach described

Xcitium Advanced included ZeroDwell containment, endpoint security components and a central management dashboard. The team could set operating thresholds for CPU, RAM, network and available storage.

Use and customer feedback

Xcitium’s account describes the dashboard as a way to monitor endpoints and investigate alerts. The manufacturer’s IT manager praised the support and reported a year of protection without interrupting users’ work.